Privacy Policy

Privacy Policy for roll-in.co

Last updated: 3 December 2025

1. Who We Are

We are Roll-In, a UK-based business that designs, builds, and sells skateboard ramps and related equipment.

Website: https://roll-in.co
Email: info@roll-in.co

2. What Personal Data We Collect

2.1 Information You Provide Directly

  • Name
  • Email address
  • Delivery address (when placing orders)
  • Order details and communication messages

Note: Payment card information is handled securely by third-party payment processors (e.g., Stripe, PayPal, Square). We do not store card details.

2.2 Information Collected Automatically

  • IP address
  • Browser type and device type
  • Pages visited and actions taken on the site
  • Date, time, and duration of visits

2.3 Cookies

We use essential cookies to help the website function properly, and optional cookies to improve performance or remember preferences. You can control cookies through your browser settings.

3. Comments (If Enabled)

If visitors leave comments, we collect the data shown in the comment form, along with the visitor’s IP address and browser user-agent string for spam detection.

An anonymized hash of your email address may be provided to the Gravatar service to display a profile picture. See the Gravatar Privacy Policy for details.

4. Media Uploads

If you upload images to the site, avoid uploading photos containing location data (EXIF GPS). Visitors can potentially extract this information.

5. Embedded Content From Other Sites

Pages may include embedded content (e.g., videos, images, articles). Embedded content behaves as if you visited the external site directly and may collect data, use cookies, or track your interaction.

6. Analytics

We may use analytics tools (such as Google Analytics) to collect anonymised data about site usage. This helps us understand performance and improve user experience.

7. Who We Share Your Data With

  • Payment processors (Stripe, PayPal, Square)
  • Delivery companies (to fulfil orders)
  • Website hosting and security providers
  • Analytics providers, if enabled

We do not sell or trade your personal data.

8. How Long We Retain Your Data

  • Orders: Up to 6 years (required for accounting and legal compliance)
  • Contact form entries: Up to 12 months
  • Comment data: Indefinitely, unless removal is requested
  • Analytics data: Typically between 14 and 26 months (depending on provider)

9. Your Rights Under UK GDPR

You can request any of the following at any time:

  • A copy of the personal data we hold about you
  • Correction of inaccurate information
  • Deletion of your data (unless required for legal purposes)
  • Restriction or objection to data processing
  • Transfer of your data to another provider (data portability)

To make a request, email info@roll-in.co.

10. Where Your Data Is Sent

Comments may be checked by an automated spam detection service. Payment details are securely processed by third-party providers. Some services may process data outside the UK, but appropriate safeguards are in place.

11. How We Protect Your Data

  • Secure website hosting
  • Encrypted connections (HTTPS)
  • Strong password and access policies
  • Regular security updates and monitoring

12. Data Breach Procedures

If a data breach occurs, we will assess the impact, notify affected users when required, and report to the ICO if legally necessary.

13. Third-Party Data Sources

We do not purchase or receive personal data from any third parties.

14. Automated Decision-Making

We do not use automated decision-making or profiling that has legal or significant effects on users.

15. Updates to This Policy

This Privacy Policy may be updated periodically. The latest revision date is shown at the top of the page.